Integrity

We are a values-driven cooperative. Our annual principles emphasise honesty, transparency, and accountability. We uphold integrity and maintain zero tolerance for corruption.

Professionalism

We care! We serve! We add value!

We are accessible and attentive to the interests of our members and diligently carry out our work for sustainability and mutual benefit.

Client Care

We are accountable and responsive to the interests and concerns of our members, carrying out our work diligently to ensure sustainability, transparency, and mutual benefit.

Teamwork

We work cooperatively, involving others with care and valuing both individual and team input. We thrive in a workplace committed to empowering communities through high standards of innovation.

Innovativeness

We translate new ideas into commercially viable products and services that create value, drive growth, inspire lasting impact, and foster a culture of continuous improvement.

Excellence

We are committed to the highest standards of service delivery in what we do, providing an exceptional member experience built on trust, efficiency, and a passion for excellence.